Privacy Policy

Privacy Policy

Last Updated: 10 August 2026

At Amma Health Mix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from our website, www.ammahealthmix.com.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. About Us

Amma Health Mix
Bangalore, Karnataka, India
Website: www.ammahealthmix.com
Phone / WhatsApp: 9480912071
Email: vidyayuvaraj88@gmail.com

2. Information We Collect

When you browse our website, contact us or place an order, we may collect information such as:

• Full name

• Phone number

• Email address

• Delivery and billing address

• City, State and PIN code

• Order and product details

• Payment and transaction information

• Information you provide when contacting us for customer support

We may also automatically receive limited technical information, such as your IP address, browser type, device information, pages visited and website usage information.

3. How We Use Your Information

We may use your personal information to:

• Process and confirm your orders

• Arrange delivery of your products

• Process payments and refunds

• Communicate with you about your orders

• Respond to your questions and customer-service requests

• Send important information regarding your orders or account

• Improve our website, products and customer experience

• Detect and prevent fraud, misuse or security issues

• Comply with applicable legal and regulatory requirements

We may also send promotional messages, offers or updates where permitted by law. You may request to stop receiving promotional communications at any time.

4. Payments Through Razorpay

We use Razorpay as a payment gateway to process online payments.

When you choose to make an online payment, certain information necessary to complete the transaction may be processed by Razorpay and its relevant payment partners, such as your name, contact details, transaction details and payment-related information.

Your payment may be processed through UPI, cards, net banking or other payment methods made available by Razorpay.

Amma Health Mix does not intentionally collect or store your complete credit card, debit card, CVV or PIN details on our website. Payment processing is handled through Razorpay's secure payment infrastructure.

Razorpay processes personal and transaction data in accordance with its own privacy policies and applicable laws. You can review Razorpay's privacy information on its website.

5. Dukaan

Our online store is hosted and operated using Dukaan. Dukaan may process information necessary to provide the online-store services, including website functionality, order management and related technical services.

Information submitted through our website may therefore be processed by Dukaan as part of providing these services.

Dukaan's own privacy practices may also apply to information processed through its platform.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember certain preferences

• Improve website performance

• Understand how visitors use our website

• Improve our products and services

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell your personal information.

We may share information when reasonably necessary with:

• Dukaan, for operating and maintaining our online store

• Razorpay and payment partners, for processing payments and refunds

• Delivery and courier partners, for delivering your orders

• Service providers who help us operate our business

• Government authorities or law-enforcement agencies where required by law

• Professional advisers where reasonably necessary for legal or business purposes

We only share information that is reasonably necessary for the relevant purpose.

8. Order and Delivery Information

To deliver your order, we may provide your name, phone number and delivery address to the relevant courier or delivery service.

This information is used only for purposes related to fulfilling your order, delivery, customer support and related services.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and maintaining order records

• Providing customer support

• Handling returns, refunds and disputes

• Meeting accounting, tax and other legal requirements

• Preventing fraud and maintaining business records

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

11. Children's Privacy

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly collect personal information from children for the purpose of creating accounts or providing services independently of their parent or guardian.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services, including payment or social-media platforms.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Your Privacy Rights

Subject to applicable law, you may contact us to:

• Ask about the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent where processing is based on consent

• Request information about how your personal data is being used

• Opt out of promotional communications

Some information may need to be retained where required by law or where necessary to complete transactions, resolve disputes or maintain required business records.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, payment services, technology or applicable laws.

Any updated Privacy Policy will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Amma Health Mix
Bangalore, Karnataka, India
Phone / WhatsApp: 9480912071
Email: vidyayuvaraj88@gmail.com
Website: www.ammahealthmix.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.